Question: How Do I Return A Ninjavan Order?

Can I cancel an Amazon order that has already shipped?

How to Cancel an Amazon Order After Shipping.

As the seller, you can cancel orders any time prior to shipment.

Orders that have already been shipped cannot be canceled.

If a cancellation request is submitted at this point, the seller should contact the buyer and inform him that the item has already been shipped..

Can you cancel a shipped package?

For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. You can only request a Package Intercept online.

What is pending pickup Ninja van?

NinjaVan Delivery Statuses Pending Pickup – Pending pick up means the seller has already committed to giving it to Ninjavan by a certain time. Van En-Route To Pickup – A van has been dispatched to pick up Order.

What does NinjaVan own packaging mean?

NinjaVan Own Packaging (OP) is a service we provide to Shopee sellers that allows them the freedom to ship out package(s) up to 50 kg of weight and up to 100 cm per side dimension. These types of parcels begin with the prefix – SOP (i.e. SOP123456789).

How does Shopee refund work?

Buyer will only be refunded after Shopee has received the confirmation from Seller that Seller has received the returned Item. … The refund will be made through a payout to the Buyer’s ShopeePay account.

How do I return a Shopee item?

Pack the item(s) to return and ship it back to the seller within 5 days from the date your return request was approved. You can ship out the product via any courier company. Please ensure the following details are included: Order ID and/or Return Request ID.

How do I schedule a pickup on my Ninja van?

On the “My Sales” page, tap on “To Ship” then tap on “Arrange Pickup”. Select the available pickup date based on set DTS and pickup address. Pickup service is available from Monday to Sunday, cut off time is 11:59 PM for next day pickup. Once pickup is arranged, seller can NO longer modify scheduled date inApp.

How do I ship with my ninja van?

How to Use Ninja Packs ?Buy your Ninja Packs. You can buy Ninja Packs online here and now, or at any of our partners’ stores islandwide. … Login to Ninja Dashboard. … Create a new order. … Drop-off Ninja Packs. … Track your parcel effortlessly. … We’ll deliver your Ninja Packs!

How long does Shopee take to refund?

Your Return/Refund request will be processed within 7-9 working days and you will be notified of the outcome via in-app push notification and email.

Can I refuse to accept Shopee delivery?

You have ordered an item on Shopee and you decided you do not need it anymore. You can refuse the delivery if you have selected Cash on Delivery (COD) and the item will be returned to the seller.

How do I arrange a parcel pick up?

How to arrange our courier service?Head to our quote and book page and enter your parcel details.Select your preferred service and pickup/drop off option.Choose additional compensation cover if required.Pay by credit card, debit card, or Paypal.The parcel label will be emailed for you to print and affix to the parcel.

How much is delivery on Ninja van?

Local ShippingMode of DeliveryNinja Van Standard CourierNinja Van Express CourierCostSGD2.50 (flat)SGD4.50 (flat)TrackingYesYesDelivery Lead Time1-3 working days1-2 working daysDoorstep DeliveryYesYes1 more row

How do I get my parcel from Ninja van?

Check the parcel information to ensure you are receiving the correct parcel. Provide the OTP to the Ninja Point staff for confirmation….At Ninja Boxes:Scan the QR code sent to you or enter your Tracking ID to collect your parcel.Proceed to the locker number shown on the screen.Collect your parcel from the locker.

How do I ship Ninjavan?

2. Process of creating delivery ordersStep 3: Customers create delivery requests on the system.Step 4: Upon receiving requests on the system, Ninja Van will send the driver to pick up the goods at requested place.Step 5: Ninja Van will check the package and deliver it to the address indicated on the package.More items…

Can I cancel an online order before delivery?

Under the Consumer Contracts Regulations, you have the right to cancel an online order as soon as you place it or from 14 days after you receive it. As part of these regulations, you should get a refund within 14 days of the retailer receiving the goods or you giving evidence that you’ve returned them.

Will I get a refund if I refuse a package?

NEVER EVER have them simply refuse the package with your OK. When a package is refused the USPS does NOT have to track the item back. If the item is “lost” or not delivered to you (as in they may keep it or a USPS error could occur), then you could be responsible and out the item plus having to refund.

How do I cancel my Ninjavan order?

To cancel your scheduled pickup, just go to Activity > Delivery > Scheduled, then select the order and tap ‘Cancel Delivery’. You’ll then see the confirmation message that your order was canceled.

How do I cancel an already shipped order?

Go to Your Orders > Cancel Items. Select the items you wish to cancel and then Cancel Checked Items. If you realized too late that you ordered something and it’s already shipped, then go to Your Orders > Return or Replace Items. Then from the drop-down choose Bought By Mistake.