How do I resolve BitLocker problems?
To resolve this issue and repair the device, follow these steps.Step 1: Disable the TPM protectors on the boot drive.
Step 2: Use Surface BMR to recover data and reset your device.
Step 3: Restore the default PCR values.
Step 4: Suspend BitLocker during TPM or UEFI firmware updates..
What causes BitLocker to activate?
BitLocker Recovery Mode can occur for many reasons, including: Authentication errors: Forgetting the PIN. Entering incorrect PIN too many times (activating the anti-hammering logic of the TPM)
How do you reset a BitLocker?
To request a recovery key:Restart your computer and press the Esc key in the BitLocker logon screen.In the BitLocker recovery screen, find the Recovery key ID. … Contact your administrator and give them the Recovery key ID. … In the BitLocker recovery screen, enter the recovery key.
What is BitLocker issue?
BitLocker is a great feature if you want to encrypt your hard drive and protect it, but sometimes issues can occur. … BitLocker asking for recovery key instead of password – To fix this issue, you can try using the Command Prompt to enter your recovery key and then encrypt your hard drive again.
Can’t find my BitLocker recovery key?
Where can I find my BitLocker recovery key?In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key: … On a printout you saved: Your recovery key may be on a printout that was saved when BitLocker was activated.More items…•
How do I unlock BitLocker without recovery key?
Type cmd in search bar of Windows Taskbar.Right click on cmd.exe from the search results and then choose “Run as administrator” from the menu.Type the command: manage-bde -unlock X: -RecoveryPassword and press Enter. … Enter the recovery key and press Enter to unlock BitLocker drive.
How do I unlock BitLocker?
Open Windows Explorer and right-click on the BitLocker encrypted drive, and then choose Unlock Drive from the context menu. You’ll get a popup in the upper right corner that asking for BitLocker password. Enter your password and click Unlock. The drive is now unlocked and you can access the files on it.
What do I do if I don’t have a BitLocker recovery key?
A key may be saved to a USB flash drive (Plug the USB flash drive in to your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file) A key may be saved to your Microsoft account (search BitLocker Recovery Keys to retrieve the key)